1701 Pennsylvania Avenue NW #600
Washington, District of Columbia 20006 United States
Phone: +44 7391 431 266
Partner Type

Partner Tier


Afiniti is a leading provider of artificial intelligence that improves customer experience — making moments of human connection more valuable. Afiniti's patented technology pairs customers and contact center agents based on historical patterns of success, leading to better experiences across the entire customer journey. Its technology is used globally in telecommunications, banking, insurance, healthcare, and travel. Afiniti has over 500 patents and has optimized more than 1.1 billion interactions to date.


Partner Type

Technology Partners