Tenfold Cisco CRM Integration
Liveperson IMP


Tenfold's solutions enable companies to improve customer experience, increase employee productivity, increase data quality and enable high-impact use-cases for AI and predictive insights across their customer engagements. Tenfold is an enterprise grade solution with 24/7 support, language localization, 99.999% uptime guaranteed and a high-level of confugurability to meet the unique requirements of enterprise organizations and individual lines of business within them. All of this while leveraging a company's existing IT infrastructure.


  • Click to Dial
  • Automatically Log All Calls
  • Caller Info Screen Pops
  • Advanced Integration into CRM & Helpdesk applications
  • Social Profile integration
  • Easy note-taking within the Floating UI
  • Caller Info Screen Pop on any page
  • Advanced Call Analytics Dashboard
  • Configurable Dispositions
  • Local Presence Dialing
  • Links to Call Recordings in the CRM


  • Improve Customer Satisfaction & Customer Experience
  • Immediately recognize callers with inbound/outbound screen-pops
  • Reduce Average Handle Time (AHT)
  • Complete context at your reps fingertips
  • Streamline case management and data capture workflow
  • Increase Productivity
  • Click to Call
  • Automatically log calls
  • Eliminate Manual Searching
  • Notes, Next Steps & Dispositions
  • Streamline Workflows
  • Support Blind & Warm Transfers
  • Support Custom Objects, Cases, Opportunities