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Liveperson IMP

Contact Partner
Headquarters
475 10th Ave 5th Floor
New York, New York 10018 United States
Phone: 1-212-609-4200
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Partner Type

Partner Tier

Overview

Conversational AI purpose-built for the enterprise. Unlock the power of large language models to meet the needs of your business. Unrivaled data at your fingertips. Augment large language models with the world’s largest conversational data set, drawn from a billion monthly interactions. Human optimization at scale. Keep conversations grounded, factual, and relevant to your industry with over 350K skilled humans in the loop, enhancing models continuously. Impactful insights made easy. Accelerate better decision making with access to enterprise-level analytics and reporting that delivers actionable insights automatically. Responsible AI from day one. Reduce risk of bias by partnering with the founders of EqualAI, spearheading standards and certification for responsible AI since 2018. Achieve better business outcomes through the power of AI.

Solutions

LivePerson EAI
Liveperson IMP

Generative AI enhanced and trained for you. Unlock the power of large language models to meet the needs of your business, regardless of department/industry.

Adobe Next Best Conversation™
Liveperson IMP

Next Best Conversation™ allows brands to deliver personalized engagements by presenting the right message at the right time on the right channel.

Tenfold NextGen CRM Connector for Cisco Webex
Liveperson IMP

Tenfold Voice to CRM Integration helps companies modernize their contact centers by integrating Webex with market leading CRM systems such as: Salesforce, and Microsoft Dynamics.

Tenfold NextGen CTI for Salesforce
Liveperson IMP

Tenfold Advanced CTI for Salesforce telephony integration. Omni-Channel, CTI, click-to-dial, call recording, auto logging, etc.

Salesforce Marketing Cloud integration
Liveperson IMP

Integrate LivePerson Conversational Cloud with Salesforce Marketing Cloud to deliver high-performance digital experiences that span multiple channels.

Tenfold Cisco CRM Integration
Liveperson IMP

Tenfold provides advanced integrations between Cisco's voice platforms (UCM, UCCE, UCCX, Finesse, Spark) and more than 30 business applications such as Salesforce, MS Dynamics, Zendesk.

Zapier Integration for Analytics Studio
Liveperson IMP

Connect the LivePerson Analytics Studio to Zapier's app ecosystem.

Personal Information Redaction for Freshcaller
Liveperson IMP

This application will allow you to seamlessly redact your FreshCaller recordings of payment card information, social security numbers, and other personally identifiable information.

Payment Card Redaction Twilio Add-on
Liveperson IMP

This extension effortlessly conceals payment card details in your Twilio recordings, substituting sensitive personal information with a neutral tone.

Infinity call tracking for LivePerson
Liveperson IMP

Leave no revenue on the table. Infinity empowers you to understand when messages led to calls, attribute phone sales correctly, and build seamless customer experiences.

Services

Over 5,000 consumers across the world shared their thoughts on AI, messaging, and chatbots. It’s time to take action, and LivePerson innovation is making it happen..

Modernize your customer experience with voice and digital Create unified, personalized consumer engagement experiences, driven by superior Conversational Analytics and advanced customer experience integration from industry-leading speech recognition, and Conversational AI.

Deliver richer customer experiences with help from the experts Get help from our experts in delivering your AI-led conversational experiences, from strategy to implementation and even fully managed contact center solutions.

Videos

LivePerson EAI

LivePerson EAI

Unlock the power of Generative AI built on enterprise-grade data --responsibly with oversight and safety guardrails.

Clients

Global health insurance leader Bupa increases customer satisfaction with digital engagement strategy. https://www.liveperson.com/resources/success-stories/bupa/

ConsenSys, creators of cryptocurrency wallet MetaMask, automate customer engagement and manage rapid business growth with LivePerson. https://www.liveperson.com/resources/success-stories/consensys-automates-customer-engagement/

Transforming SKY’s support team with messaging and chatbot automation. https://www.liveperson.com/resources/success-stories/sky-chatbot-automation/

Building Virgin Media’s conversational selling machine. https://www.liveperson.com/resources/success-stories/virgin-media-conversational-selling/

Powering asynchronous messaging for one of the world’s leading HR services platforms https://www.liveperson.com/resources/success-stories/conduent/

HSBC goes Conversational with intelligent automation. https://www.liveperson.com/resources/success-stories/hsbc-goes-conversational/

Partner Type

Solution Partners

Certifications
  • LivePerson Core Delivery Certified
  • LivePerson Core Sales Certified
  • TenFold Delivery Certified
  • TenFold Sales Certified,
  • VoiceBase Delivery Certified
  • VoiceBase Sales Certified