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Communication Business Ave

Contact Partner
Headquarters
Hikarinooka 3-4, YRP Center 5F
Yokosuka City, 239-0847 Japan
Phone: (503) 806-2620
Contact
Partner Type

Partner Tier

Overview

CBA (Communication Business Avenue, Inc) is a software developer and worldwide systems integrator, innovating communication solutions since 2006. For more than 18 years, CBA has been providing Omnichannel Communication Solutions to help brands deliver excellent customer satisfaction. Partnered with LivePerson we bring the power of Liveperson's Conversational Cloud into a single pane experience within Microsoft Dynamics 365. Our solution can accelerate your contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences We also develop and partner with brands that help our customers increase their growth and innovate their customer communications. Focusing on the most advanced technologies including, AI, VR and much more. Our Vision is to be hospitable everywhere at all times.

Solutions

Live Assist for Microsoft Dynamics 365
Communication Business Ave

The power of Liveperson’s Conversational Cloud with its AI into Microsoft Dynamics 365, within a single pane of glass experience.

Services

Powered by LivePerson, Live Assist for Microsoft Dynamics 365 (LAD365) was co-developed with Microsoft ensuring tight and seamless integration with the Dynamics 365 CRM platform. Your customers don’t have to download or setup anything. LAD365 works directly from your website or app. This makes LAD365 a fast and reliable solution to communicate and provide great support to your customers without having to leave your website or app. LAD365 integrates into any Dynamics CIF app and provides a single pane of glass experience between Dynamics and LivePerson. Connected to LivePerson's Conversation Cloud provides the ability to create Bots, Intents, manage campaigns and more. You also can utilize LivePersons Generative AI tools such as Bella AI, AI Bots and, Voice AI as well.

Videos

LAD365 Demo

LAD365 Demo

Live Assist for Microsoft Dynamics 365 powered by LivePerson is the omnichannel solution that provides your customers the customer service and support they deserve. Communicate and support your customers directly from your website or app with no client setup.

Clients

Ford Motor Company

The Fender Musical Instruments Corporation (FMIC, or simply Fender) is an American manufacturer and marketer of musical instruments and amplifiers.

Selective Insurance provides primary & alternative market insurance for those needing protection for For Home, Auto & Business

Partner Type

Solution Partners