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As competition and customer demands grow, companies continue to look for ways to optimize customer experiences across all channels. By integrating Webex Calling into the CRM, companies can improve data accessibility, streamline essential workflows, and empower sales and service teams to deliver more personalized and relevant customer interactions at scale. The Tenfold Voice to CRM Integration helps companies modernize their contact centers and communications by integrating Webex with market leading CRM systems such as: Salesforce, Microsoft Dynamics and ServiceNow, to offer an integrated and consolidated experience for both agents and customers alike. Tenfold seamlessly optimizes automation of data capture and operational workflows for sales and service teams, while delivering a powerful real-time view of customers and prospects when data is needed most - at the moment of interaction.
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