Live Assist for Microsoft Dynamics 365
Communication Business Ave

Overview

Partnering with LivePerson we bring the power of Liveperson's Conversational Cloud into a single pane experience within Microsoft Dynamics 365. Our solution can accelerate your contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences. Empower your customer service workforce with Omnichannel Communication, Conversational AI, Voice & Video and the right tools to improve CX. With Live Assists Co-browsing feature you can solve your customers questions quickly and efficiently. Co-browsing allows you to see what your customer sees on their screen enabling you to better understand the customer’s needs and provide the best solutions. Show your users how to navigate your site or app, make a purchase, fill in forms and much more.

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