Overview

Sycurio.Digital enables secure, flexible & seamless digital payments across your customer engagement channels. It allows organizations to payment enable and monetize webchat, chatbots, mobile apps, SMS, QR codes & other digital channels, ensuring a consistent and secure payment experience for customers. Sycurio.Digital helps businesses enhance CX, streamline payment processes & maintain compliance with PCI DSS, all while supporting various payment methods & integrating easily with existing platforms.

Features

  • Enable payments in any digital channel that can carry a URL
  • Integrates with your LivePerson, CRM, & CCaaS platforms
  • Build custom payment links with Sycurio’s API or out- of-the-box UI in hours
  • Boost CX, increase conversions & avoids channel switching
  • Supports digital wallets, bank transfers & tokenization services
  • Configure custom flows: amounts, passwords, geolocation, retries & more
  • Track & monitor every stage of each transaction link live
  • Supports multiple PSPs: process payments, tokenization, refunds & more
  • Prevent unwanted cards & apply dynamic surcharging with multi-card support

Benefits

  • Ultra-flexible, secure payment links for seamless experiences across all digital channels Payment enable every LivePerson custom
  • Payment enable every LivePerson customer conversation
  • Descopes for PCI DSS & enables home/remote workers to take payments securely
  • Track payments in real-time, enabling agents to deliver superior CX in any channel
  • Instant payment confirmation and notifications/receipts for customers
  • Faster payments, happier customers with higher conversion rates
  • Improve First Contact Resolution (FCR) & reduce Average Handling Time (AHT)
  • Reduce/remove channel switching
  • Accelerate your digital transformation & maximize the potential of conversational commerce

Videos